Terms and Conditions

Orders

Orders will be confirmed by a sales associate within 24 hours of purchase. All prices are subject to fluctuate at any given time. Full payment is due before any production ensues. Because each design is custom cast and handmade, the piece can take up to 3-4 weeks to ship. You will be notified via email when your order ships.

Custom

Should you see a design on Epona that you love but would like a different stone or gold, feel free to contact us. Epona does accept custom orders and we would be happy to work with you. 

Shipping

All items are subject to ship at a flat rate of $25 through UPS or Fedex. Expedited shipping is available at an extra cost. All orders must require a signature upon delivery. Once the order is shipped out, the customer will receive a confirmation email with the tracking number. Epona is not liable for any delayed deliveries, lost packages, or shipping issues of any kind. 

Returns and Exchanges

Because each piece is custom made, all sales are final. 

Sales Tax

All orders shipped within Connecticut are liable to the current local tax rate. Orders shipped outside of Connecticut are not subject to sales tax. 

Site Imagery

Each product is photographed to show as much detail as possible, some products may appear larger or smaller than their actual size. 

Trademarks

House of Epona and any other name, logo, or product on our website are trademarks of House of Epona. It may not be copied or used in any way with out the written consent of Alexandra Armstrong.